PAYMENT

·         You can use the currency converter at the top of the page to convert all our prices into your chosen currency.

·         All major credit & debit cards are accepted

·         At the Checkout you can choose to pay via Paypal or with a credit card using the Paypal guest checkout.

·         You do not need a Paypal Account to use the Guest Checkout Method of Payment

·         All payments are processed securely via Paypal which has the highest level of encryption and data security.

 

SHIPPING

·         We ship Worldwide. Items are shipped from London, United Kingdom.

·         Please note that your order will only be shipped once payment and delivery details have been accepted.

·         Make sure to double check your billing and shipping address when placing an order. Millys Fairies are unable to reroute packages.

·         All products are tracked and insured for the value of the merchandise and require a signature.

DELIVERY POLICY

·         Millys Fairies uses Royal Mail 1st Class Signed For Delivery for orders within the UK

·         Standard Delivery takes approx 1 - 4 business days and is trackable.

·         Orders placed on weekends and Bank Holidays will be processed the next working day.

INTERNATIONAL SHIPPING

·         We ship Worldwide using Royal Mail 1st Class International signed for.

·         Standard Delivery takes approx 5-10 working days pending customs processing and is trackable.

 

RETURN POLICY

·         If you are not completely bonkers with your purchase, you can send it back within 14 days of receipt for a refund. Contact us via the contact form and let us know before doing so.

·         All returns need to be tracked upon postage so that damages or loss can be avoided. 

·         The client is responsible for the cost of the returned item/s.

·         Millys Fairies is not liable for the loss of non-tracked items.

·         Please keep your postal receipt and tracking number as proof of posting.

ORDER CHANGES AND CANCELLATION

·         Unfortunately, Millys Fairies is not able to alter or cancel orders once they have been placed.

·         All returns need to be tracked upon postage so that damages or loss can be avoided. 

PRE-CHRISTMAS ORDERS

·         Orders placed by Dec 10th 2017 are guaranteed to ship worldwide in time for Christmas

·         We urge customers each year to order early and beat the rush.

 

GIFTS

·         We can send orders direct to your chosen gift recipient as a Thank you, for Birthdays, Anniversaries, Christmas or any holiday or event of your choice.

·         Please ensure that the recipients shipping address in the cart is correct.